Reliable audio visual facilities are crucial in the day-to-day operation of your business. However, issues do occasionally arise and when they do, we can be on hand to get you up and running again.
We offer Support & Maintenance packages which provide a cost-effective way to ensure your AV solution works as it should, and any problems are dealt with quickly and efficiently. We offer different packages that will provide you with scheduled preventative maintenance checks, unlimited phone support, clearly defined response times and loan equipment.
A Support & Maintenance contract is a great way of ensuring your AV system is working whenever you need it. Maintenance checks will pick up any issues before they have a chance to become a problem, which means your systems will be working reliably whenever you need them.
Covering Hertfordshire, Bedfordshire, Buckinghamshire, London and the surrounding areas, our team of expert engineers can be on-site within the agreed SLA. No matter who installed your equipment, we offer three levels of support package to make sure that you get the cover that supports your specific needs: Bronze, Silver and Gold.
- Unlimited telephone helpdesk support
- Agreed response times
- Annual maintenance visits
- Loan equipment
- High service standards
Throughout the whole process, Lewcon accommodated our needs with speed, flexibility and technical knowledge. Whether the project was in the UK or Europe, the team ensured it was delivered on time and within budget. I will continue to use their services for the foreseeable future and will happily recommend them to other organisations. A huge thanks to everyone involved at Lewcon.
Albert de BeerDirector of Real Estate & Workplace Services, EMEA Hitachi Vantara
I was contacted by Connor from Lewcon regarding our Audio Visual needs. Connor and Lewis listened to what we wanted to create and designed the perfect system for our budget. The quality of work was brilliant and the installation team did not leave each site until we were happy with the set up of the system. The reactions from our staff have been fantastic. This has not only saved us money on flights and hotels it has also engaged our staff across different countries.
Dean WilderIT Director, EUSA Pharma
Lewcon’s ability to resolve our issues and source the right solution we wanted, in spite the technology being discontinued was excellent. They accommodated our needs all within the budget set for this project. I can’t fault their service and will definitely be using them again
Malcolm ButlerSenior AV Programmer and Planner, The University of Bedfordshire